Products Base plan · required

One WhatsApp number. Your whole team.

The foundation of every Wazline account. Your entire support team collaborates on one WhatsApp number with a shared, real-time inbox.

app.wazline.com/inbox
WhatsApp Team Inbox screen in the Wazline dashboard
Features

What you get with Team Inbox

Multi-agent collaboration

Multiple agents log in and manage the same WhatsApp number at the same time.

Shared inbox

Any available agent can take over any customer chat at any time. No rigid assignment rules — just teamwork.

Unified dashboard

All conversations centralised in one clean interface.

Full conversation history

Every chat is saved. Search, export and review past interactions whenever you need them.

Multi-number support

Manage up to 2 WhatsApp numbers under one account on the Pro plan.

Free service conversations

Reply to customer-initiated messages with unlimited free service conversations — zero Meta cost.

Perfect for

Made for teams like yours

  • Customer service teams
  • Sales desks
  • Order support
  • Any team sharing one WhatsApp number
Pricing

Team Inbox plans

Prices in UAE dirhams. Save 20% on your entire package with annual billing.

Inbox Starter

Up to 3 agents

AED 199 AED 159.2 /mo

Billed monthly Billed annually · save 20%

Get Inbox Starter
  • 1 WhatsApp number
  • Shared inbox & instant takeover
  • Unified dashboard
  • Full chat history
  • Basic analytics
  • 3-day email support

Inbox Pro

Unlimited agents

AED 999 AED 799.2 /mo

Billed monthly Billed annually · save 20%

Get Inbox Pro
  • 2 WhatsApp numbers
  • Shared inbox & instant takeover
  • Unified dashboard
  • Full chat history
  • Advanced categorisation
  • Full + custom analytics
  • 24-hour priority support

Compare all modules and build your plan

Ready to grow on WhatsApp?

Choose your base plan, add the modules you need, and start connecting with — and finding — new customers.