Inbox Starter
Up to 3 agents
AED 199 AED 159.2 /mo
Billed monthly Billed annually · save 20%
Get Inbox Starter- 1 WhatsApp number
- Shared inbox & instant takeover
- Unified dashboard
- Full chat history
- Basic analytics
- 3-day email support
Pricing
Pay only for what you use
Every account starts with a WhatsApp Team Inbox. Add any combination of modules on top. No hidden fees, and you pay Meta directly for message usage.
Base · required
Feature details WhatsApp Team Inbox
Collaborative customer service on WhatsApp. Prices in AED.
Inbox Growth
Most popularUp to 10 agents
AED 499 AED 399.2 /mo
Billed monthly Billed annually · save 20%
Get Inbox Growth- 1 WhatsApp number
- Shared inbox & instant takeover
- Unified dashboard
- Full chat history
- Advanced categorisation
- Advanced analytics & reporting
- 2-day email & chat support
Inbox Pro
Unlimited agents
AED 999 AED 799.2 /mo
Billed monthly Billed annually · save 20%
Get Inbox Pro- 2 WhatsApp numbers
- Shared inbox & instant takeover
- Unified dashboard
- Full chat history
- Advanced categorisation
- Full + custom analytics
- 24-hour priority support
All inbox plans include unlimited free service conversations — reply to customer-initiated messages at zero Meta cost. Extra agents: AED 50 / agent / month.
AI Starter
Up to 1,000 AI chats
AED 199 AED 159.2 /mo
Billed monthly Billed annually · save 20%
Get AI Starter- 500k tokens included
- Keyword escalation
- Multi-language replies
- Custom knowledge base
- Usage tracking
AI Growth
Most popularUp to 5,000 AI chats
AED 499 AED 399.2 /mo
Billed monthly Billed annually · save 20%
Get AI Growth- 2.5M tokens included
- Keyword escalation
- Multi-language replies
- Custom knowledge base
- Usage tracking
AI Pro
Up to 10,000 AI chats
AED 999 AED 799.2 /mo
Billed monthly Billed annually · save 20%
Get AI Pro- 5M tokens included
- Keyword escalation
- Multi-language replies
- Custom knowledge base
- Usage tracking
Overage: AED 15 per additional 1,000 chats (approx. 500k tokens), billed monthly.
Add-on 2
Feature details Bulk WhatsApp Messages
Large-scale campaigns and notifications. Prices in AED.
Bulk Starter
Platform fee
AED 100 AED 80 /mo
Billed monthly Billed annually · save 20%
Get Bulk StarterPlatform fee. Meta charges are billed directly by Meta.
- Mass & scheduled sending
- Meta-approved templates
- Delivery analytics
- Compliance guard
- Meta usage billed by Meta
Bulk Growth
Most popularPlatform fee
AED 300 AED 240 /mo
Billed monthly Billed annually · save 20%
Get Bulk GrowthPlatform fee. Meta charges are billed directly by Meta.
- Mass & scheduled sending
- Meta-approved templates
- Delivery analytics
- Compliance guard
- Meta usage billed by Meta
Bulk Pro
Platform fee
AED 500 AED 400 /mo
Billed monthly Billed annually · save 20%
Get Bulk ProPlatform fee. Meta charges are billed directly by Meta.
- Mass & scheduled sending
- Meta-approved templates
- Delivery analytics
- Compliance guard
- Meta usage billed by Meta
How Meta billing works: You connect your own Meta Business Portfolio during onboarding. Meta charges your payment method directly for every delivered message, based on the recipient's country and message category. Wazline charges only the platform fee.
Add-on 3
Feature details AI Website Chat Widget
Lead capture and AI support on your website. Prices in USD.
Widget Starter
Up to 2 domains
$39 $31.2 /mo
Billed monthly Billed annually · save 20%
Get Widget Starter- 200 conversations / month
- 100 training items
- 30-day lead retention
Widget Growth
Most popularUp to 5 domains
$99 $79.2 /mo
Billed monthly Billed annually · save 20%
Get Widget Growth- 1,000 conversations / month
- 500 training items
- 90-day lead retention
Widget Pro
Up to 15 domains
$199 $159.2 /mo
Billed monthly Billed annually · save 20%
Get Widget Pro- 5,000 conversations / month
- Unlimited training items
- Unlimited lead retention
No overage charges: Limits are hard limits. You are notified at 80% and 100% of your monthly conversations; upgrade any time (prorated) to restore service.
Installation: Install it yourself with the generated embed code, or let us do it for $25 per domain or $100 for up to 5 domains.
Lead Starter
50 searches / month
$19 $15.2 /mo
Billed monthly Billed annually · save 20%
Get Lead Starter- Up to 50 leads per search
- 500 max export rows
- 30-day search history
Lead Growth
Most popular200 searches / month
$49 $39.2 /mo
Billed monthly Billed annually · save 20%
Get Lead Growth- Up to 200 leads per search
- 2,000 max export rows
- 90-day search history
Lead Pro
Unlimited searches
$99 $79.2 /mo
Billed monthly Billed annually · save 20%
Get Lead Pro- Up to 500 leads per search
- 10,000 max export rows
- Unlimited search history
Hard limits: When your monthly searches run out, upgrade or wait for the next billing cycle. You are notified at 80% and 100%.
Data source: Results come from publicly available data and are refreshed periodically. Wazline does not guarantee the accuracy or completeness of lead data.
Plan builder
Build your perfect plan
Pick an inbox, add the modules you need, and see your total instantly.
Usage
Predictable overages
Flat rates for extra AI chats and agents. The Website Widget and Lead Finder use hard limits — never surprise fees.
| Service | Overage rate | Details |
|---|---|---|
| AI Chatbot | AED 15 per extra 1,000 chats | About 500k tokens. Billed monthly. |
| Extra agents | AED 50 per agent / month | Add team members to any inbox plan instantly. |
| Bulk Messages | No overage | Meta bills you directly for message usage. |
| AI Website Chat Widget | No overage | Hard limits. Upgrade to the next tier any time. |
| Lead Finder | No overage | Hard limits. Upgrade to the next tier any time. |
Enterprise
Need more? Let's build it together.
For high-volume teams with custom requirements, we put together a tailored Enterprise package.
Get a personalised quote- Unlimited agents and WhatsApp numbers
- Custom AI training and token volumes
- Custom bulk messaging volumes
- Custom domain and conversation limits for the website widget
- Unlimited lead searches and exports
- White-label widget (remove Wazline branding)
- Dedicated account manager
- 1-hour SLA support
FAQ
Pricing questions
Do I need the Team Inbox to use the other modules?
Yes. The WhatsApp Team Inbox is the base of every Wazline account. You then add any combination of the AI Chatbot, Bulk Messages, AI Website Chat Widget and Lead Finder — only if you need them.
How are WhatsApp message charges billed?
You connect your own Meta Business Portfolio during onboarding and pay Meta directly for message usage, based on the recipient's country and message category. Wazline charges only for the platform — no mark-up on Meta's fees.
Is replying to customers free?
Every inbox plan includes unlimited free service conversations, so replying to customer-initiated messages costs you nothing from Meta.
What happens if I go over my plan limits?
AI Chatbot overage is a flat AED 15 per extra 1,000 chats, and extra agents are AED 50 per agent per month. The Website Widget and Lead Finder use hard limits instead of overage fees — you are notified at 80% and 100%, and can upgrade at any time.
Is there a discount for paying yearly?
Yes. Pay for 12 months upfront and get 20% off your entire package — the base inbox plus every add-on you choose.
Can you install the website widget for me?
You can install it yourself by pasting the generated embed code into your site. If you prefer, we offer paid installation at $25 per domain or $100 for up to 5 domains.
Do you offer custom plans for large teams?
Yes. Enterprise plans include unlimited agents and numbers, custom AI and messaging volumes, a white-label widget, a dedicated account manager and a 1-hour SLA. Message us for a personalised quote.
Ready to grow on WhatsApp?
Choose your base plan, add the modules you need, and start connecting with — and finding — new customers.