Wazline brings a shared team inbox, an AI chatbot, bulk campaigns, a website chat widget and a built-in lead finder into a single dashboard — so your team can support, sell and grow on WhatsApp.
Built for teams that live on WhatsApp
Start with the Team Inbox, then add exactly what your business needs. Nothing more, nothing less.
Multiple agents work the same number at once. Any agent can take over any chat — no rigid assignment rules.
Trained on your FAQs. Escalates to a human the moment it hears a keyword.
Meta-approved templates, scheduling and live delivery analytics.
An AI assistant on your site that captures name, email and phone.
Search businesses by industry and city, then export or message them.
Inbox, AI, campaigns, website chat and lead finding in one place
You pay Meta directly for message usage
On your entire package with annual billing
Automated replies with smart human escalation
Real screens from the Wazline dashboard. Scroll to walk through every module.
The foundation of every Wazline account. Your entire support team collaborates on one WhatsApp number with a shared, real-time inbox.
Automate routine customer questions 24/7 while your agents focus on complex, high-value conversations. When a chat needs a human, it is handed over automatically.
Send compliant, large-scale outbound campaigns — marketing, notifications and alerts — for a flat platform fee. You pay Meta directly for message usage.
Embed an AI chat assistant on your website. It answers visitor questions in real time, captures contact details and hands you ready-to-use leads.
A built-in prospecting tool that discovers new business opportunities from publicly available data. Search by industry and location, then export the results for outreach.
The Wazline agent app puts your shared WhatsApp inbox on your phone. Reply to customers, take over AI chats and get notified the moment a message lands — wherever you are.
The AI replies instantly and hands the chat to an agent when a person is needed.
Real-time messaging with instant notifications — no refresh, no delay.
Send and receive images, videos, PDFs, documents and voice notes.
Encrypted, tenant-isolated data, App Lock and dark or light mode.
Download the app
Shared team inbox — assign, reply and close chats
Choose Starter, Growth or Pro based on your team size.
Switch on AI, campaigns, website chat or lead finder when you need them.
Link your Meta Business Portfolio, invite agents and start replying.
Support, automation, campaigns, website leads and prospecting — without switching tabs or syncing spreadsheets.
Connect your own Meta Business Portfolio. Meta bills you directly; Wazline charges only for the platform.
Every inbox plan includes unlimited replies to customer-initiated messages — at zero Meta cost.
Pay only for the modules you use. Flat overages and hard limits mean no surprise invoices.
Your conversations, customer data and business reputation are protected at every layer — from the firewall in front of Wazline to the encryption behind it.
Every account starts with a Team Inbox. Add modules any time and save 20% with annual billing.
Up to 3 agents
Up to 10 agents
Unlimited agents
Yes. The WhatsApp Team Inbox is the base of every Wazline account. You then add any combination of the AI Chatbot, Bulk Messages, AI Website Chat Widget and Lead Finder — only if you need them.
You connect your own Meta Business Portfolio during onboarding and pay Meta directly for message usage, based on the recipient's country and message category. Wazline charges only for the platform — no mark-up on Meta's fees.
Every inbox plan includes unlimited free service conversations, so replying to customer-initiated messages costs you nothing from Meta.
AI Chatbot overage is a flat AED 15 per extra 1,000 chats, and extra agents are AED 50 per agent per month. The Website Widget and Lead Finder use hard limits instead of overage fees — you are notified at 80% and 100%, and can upgrade at any time.
Yes. Pay for 12 months upfront and get 20% off your entire package — the base inbox plus every add-on you choose.
You can install it yourself by pasting the generated embed code into your site. If you prefer, we offer paid installation at $25 per domain or $100 for up to 5 domains.
Yes. Enterprise plans include unlimited agents and numbers, custom AI and messaging volumes, a white-label widget, a dedicated account manager and a 1-hour SLA. Message us for a personalised quote.
Choose your base plan, add the modules you need, and start connecting with — and finding — new customers.
