Products Optional add-on

Answer every customer, around the clock.

Automate routine customer questions 24/7 while your agents focus on complex, high-value conversations. When a chat needs a human, it is handed over automatically.

app.wazline.com/ai-training
AI Chatbot screen in the Wazline dashboard
Features

What you get with AI Chatbot

Intelligent Q&A

Powered by large language models for accurate, contextual replies.

Keyword-based escalation

Define trigger words like "complaint", "manager" or "refund". When a customer uses one, the chat escalates to a human agent.

Multi-language support

Detects the customer's language and replies in it.

Custom knowledge base

Train the bot on your own FAQs, service catalogues and policies.

Usage transparency

Clear tracking of AI chat counts and token consumption.

Perfect for

Made for teams like yours

AI Chatbot is an add-on to the WhatsApp Team Inbox. Combine it with any other module.

  • FAQ handling
  • Lead qualification
  • Troubleshooting
  • Appointment bookings
  • Order status enquiries
Pricing

AI Chatbot plans

Prices in UAE dirhams. Save 20% on your entire package with annual billing.

AI Starter

Up to 1,000 AI chats

AED 199 AED 159.2 /mo

Billed monthly Billed annually · save 20%

Get AI Starter
  • 500k tokens included
  • Keyword escalation
  • Multi-language replies
  • Custom knowledge base
  • Usage tracking

AI Pro

Up to 10,000 AI chats

AED 999 AED 799.2 /mo

Billed monthly Billed annually · save 20%

Get AI Pro
  • 5M tokens included
  • Keyword escalation
  • Multi-language replies
  • Custom knowledge base
  • Usage tracking
Overage

AED 15 per additional 1,000 chats (approx. 500k tokens), billed monthly.

Compare all modules and build your plan

Ready to grow on WhatsApp?

Choose your base plan, add the modules you need, and start connecting with — and finding — new customers.